Conflict is not the exception. It is the norm and familiar to everyone. Unless people live in virtual isolation, they are bound to experience conflict in their interactions with others.

Conflicts and seeing things differently have meaning. When the meaning is misunderstood, disputants block the opportunity to improve and change their situation.

Mediation is a voluntary collaborative process where individuals who have a conflict with one another identify issues, develop options, consider alternatives, and develop a consensual agreement. As a trained mediator, I will facilitate open communication to resolve differences in a non-adversarial, confidential manner.

The Central Goals of Mediation are to:

• reduce obstacles to communication between participants
• address the needs of everyone involved
• maximize the discovery of alternatives
• help participants to achieve their own resolution
• provide a proven model for future conflict resolution

I bring my expertise in negotiation skills, communications, conflict dynamics and analysis, to mediate the concepts and techniques that help my clients achieve these goals.

Mediation is a means to resolve disputes without resorting to litigation or other adversarial modes of dealing with conflict. By seeking a ‘win-win’ solution, acceptable to both sides, mediation promotes better understanding among disputants.

Mediation has proven useful throughout entire organizations. And the benefits are that the process is understandable, convenient, comfortable, timely, affordable, confidential, healing, empowering, and effective.

‘ Better to light a candle than to curse the darkness’